We want you to love your purchase. If something isn’t quite right, we’ll do our best to make it right. Please review our return and refund policy before initiating a return.

Return Eligibility

You may request a return within 14 days of receiving your order.
To qualify for a return, items must be:

• Unused, unwashed, and in original condition

• In the original packaging, including all tags, dust bags, and accessories

• Not listed as final sale, customized, or clearance items (these are non-returnable)

How to Request a Return

1. Contact our customer service team with your order number and reason for return.

2. Once approved, we’ll provide the return address and shipping instructions.

3. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Please ensure your package is securely packed to avoid damage during transit.

Refund Process

Once the returned item is received and inspected, a refund will be issued to your original payment method within 5–7 business days.
Please note:

• Original shipping fees (if any) are non-refundable.

• You will be notified once your refund has been processed.

Damaged, Defective, or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos.
After verification, we will either:

• Send a replacement item at no additional cost, or

• Issue a full refund, based on your preference.

Late or Missing Refunds

If a refund has not been received after 7 business days, please check with your bank or payment provider, as processing times may vary.
If the issue persists, reach out to our customer service team for further assistance.